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Transform critical care while leveraging scarce resources.
- clinical
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“Mortality rates are significantly lower in hospitals with ICUs managed exclusively by board-certified intensivists. Research has shown that in ICUs where intensivists manage or co-manage all patients versus low intensity there is a 30% reduction in hospital mortality and a 40% reduction in ICU mortality.” – The Leapfrog Group
Exceptional patient population management in the ICU begins with the Philips eICU Program – a sustainable, acute care model for 24x7 support of intensive care patients. The eICU concept is not just technology, it is transformation. Demonstrated to reduce mortality rates by 22% and length of stay by 23%, the eICU Program clinically transforms the ICU through proactive care. The solution includes several components that address clinical outcomes:
- A telehealth center, monitored by intensivists and critical care nurses, that centralizes resources to help detect complications earlier, makes the most of limited clinical resources, and extends patient access to specialists. A comprehensive dashboard view of key patient information displays everything clinicians need to assess and manage care.
- Clinical Decision Support Tools - scientifically validated algorithms enable proactive care while Smart Alert prompts clinicians of potential complications, before they happen; interactive clinical reference tools provide additional expertise. The eICU Program integrates with IntelliSpace Event Management to improve the coordination of patient care.
- Our transformation service provides quarterly benchmark reports, optimized workflow, and periodic assessments to help sustain clinical and financial improvements. Beginning at contract signing, this team of clinicians and healthcare executives follow a proven protocol to guide the healthcare system through the eICU Program implementation process and throughout the life of the contract.
- Data intelligence services from the eICU Research Institute are a convenient, cost-effective way to complete your ICU-centric epidemiology or outcomes research study, using data aggregated from over 280 hospitals and 1.6 million ICU admissions.
- Implementation services are delivered by a multi-disciplinary team comprised of a project manager, clinicians, and technical professionals.
- Support services, providing 24 x 7, Level 2 technical and software application support.
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In 2006, the cost of critical care in the U.S. was $90 billion annually.* And, while having intensivists manage care in the ICU has been demonstrated to save lives, it is often an impossible goal to achieve or afford. Philips’ eICU solution is a proactive care model that takes advantage of clinical expertise, proven processes and the latest technology to help hospitals and IDNs leverage scarce intensivist resources and dramatically improve – and lower the cost of – care in the ICU.
A significant body of evidence shows that implementing the eICU program can lead to better outcomes, lower costs and increased access to specialists. The program is clinically proven to reduce severity-adjusted1 mortality rates,2,3,4,5,6,7,8,9 resulting in more lives saved. But, eICU benefits are not limited to patient care. The eICU Program has been shown to reduce severity-adjusted length-of-stay,2,3,4,5,6,7,8,9helping hospital systems reduce costs and increase revenue. It also can expand a hospital’s market competitiveness through greater patient throughput, an increased case mix of acuity and revenue, and improved physician recruitment and retention.
- The core of the solution is a 24 x 7, intensivist-led telehealth program using patented processes and the most current technologies.
- Data intelligence services – using data aggregated from over 280 hospitals and 1.6 million ICU admissions, the eICU Research Institute analyzes program effectiveness and provides quality benchmark reports.
- Our transformation service gives you quarterly benchmarks, optimized workflow, and periodic assessments to help you sustain clinical and financial improvements. Starting with contract signing, this team of clinicians and healthcare executives follow a proven protocol to guide the healthcare system through the eICU Program implementation process and throughout the life of the contract.
- Implementation services are delivered by a multi-disciplinary team comprised of a project manager, clinicians, and technical professionals.
- Support services, providing 24 x 7, Level 2 technical and software application support.
* Provonost PJ, et al. Intensive care unit physician staffing: Financial modeling of the Leapfrog Standard. Crit Care Med 2006 Vol 34, No 3
1 “Severity-adjustment” compares health outcomes after adjusting for patient factors, so that outcome differences are attributed to healthcare interventions, not differences between populations.
2 Hospital Mortality, Length of Stay, and Preventable Complications Among Critically Ill Patients Before and After Tele-ICU Reengineering of Critical Care Processes.
Lilly et al. JAMA; 2011;305(21):doi:10.1001/jama.2011.697
3 Impact of an Intensive Care Unit Telemedicine Program on a Rural Health Care System. Zawada, et al. Postgraduate Medicine, 2009; 121(3):160-170.
4 Tele-ICU: Experience To Date. Lilly et al. Journal of Intensive Care Medicine, September 13, 2009; 1-7
5 Effect of Telemedicine on Mortality and Length of Stay in a University ICU. Kohl et al. Crit Care Med. 2007;35(12):A22
6 Improved Screening and Management of Severe Sepsis (SS): Combining an integrated multidisciplinary Team and Technology. Jenkins et al. Crit Care Med. 2009 Vol. 37, No.12 (suppl):738
7 Remote ICU Care Correlates with Reduced Health System Mortality and Length of Stay Outcomes. Howell et al. Chest. 2007;132(4):443b-444b.
8 Savings in RN Staffing Costs Pre and Post eICU Implementation. Goran et al. Data provided by MaineHealth, November 2008
9 Effect of a Telemedicine Facilitated Program on ICU Length of Stay (LOS) and Financial Performance. Norman, et al. Crit Care Med. 2009 Vol. 37, No.12 (suppl):32 -
Taking remote monitoring to a whole new level can expand the impact of your critical care expertise to encompass your health system’s entire critical patient population. Philips eICU program enables you to standardize best practices so that one intensivist and two critical care nurses can efficiently and effectively provide care for up to 120 patients across your ICUs, regardless of patient geography.
Philips’ eICU program enables efficient and effective standardization of evidence-based care across health system intensive care units. With the eICU Program, health systems can leverage scarce resources to provide the appropriate level of patient care, leading to improved clinical and financial outcomes. At the heart of the eICU program a telehealth center, monitored by intensivists and critical care nurses, centralizes resources to alert to possible complications earlier, makes the most of limited clinical resources, and extends patient access to specialists.
The eICU solution provides access to significant amounts of data that help institutions control the implementation of standards and the efficiency of care. Best practice reports detail performance against accepted best practices, while resource utilization reports track census data and highlight financial impact. Together they provide more detail to understand the effectiveness and the efficiency of care.
eICU users have experienced:
- A 37.5% reduction in the number of patients requiring transfer1
- A $5,000 average cost savings per ICU patient2
- More patients discharged to home rather than to a post-acute facility2
1 Impact of an Intensive Care Unit Telemedicine Program on a Rural Health Care System. Zawada, et al. Postgraduate Medicine, 2009; 121(3):162
2 TeleICU project with University of Massachusetts Memorial Medical Center. NEHI Research Update. November 17,2008. -
Philips 24x7, intensivist-led eICU care model uses advanced telehealth technologies and proven processes to deliver clinical and financial improvements. The program works across the boundaries of time and distance by using the latest innovations, incorporating open standards to achieve interoperability with hospital infrastructure and EMR/EHR systems.
The eICU Program complements the EMR and existing clinical systems while integrating the information needed in the eICU center, including bedside monitors, ventilators, patient administration, labs, pharmacy and clinical information systems.
Extensive service offerings support the implementation of an eICU program from conception, through implementation and beyond.
- Implementation services are delivered by a multi-disciplinary team comprised of a project manager, clinicians, and technical professionals
- Support services, providing 24 x 7 Level 2 technical and software application support.
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